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Returns, Refund & Exchange Policy
Vinimay Publication Returns Policy :
- 1. Books having defects/damages such as misprints/ blank pages/duplicate pages/page numbers not in order/ folded page
- 2. This item is eligible for free replacement, within 10 days of delivery, in an unlikely event of damaged, defective or different item delivered to you.
- 3. We may contact you to ascertain the damage or defect in the product prior to issuing replacement.
- 4. Used Books 10 days replacement only. (If there should be nothing written on the book)
- For outright Cancellations by you:
If you Cancel your order before your product has shipped, we will refund the entire amount.
- If the cancellation is after your product has shipped, you can do one of the following:
- If your product has shipped but has not yet been delivered, contact Customer Support and inform them of the same.
- If you’ve received the product and want to return it, we offer you a No Questions Asked Return Policy. Within 7 days of receiving your shipment, you may return any unopened item(s) in its original packaging, for a refund (excluding shipping costs).